Michelle Lenzen: Humans at heart

Michelle Lenzen on the podcast

Michelle Lenzen is a teacher, writer, and the founder of Humans at Heart. She runs an after school program at YES Prep Northside where she teaches high school students communication skills and creative problem solving. Through her company, Humans at Heart, Michelle uses  qualitative research and human-centered design to help brands connect with their audiences. 

Michelle Lenzen Show Highlights

  • Michelle switch from advertising to education
  • How her teaching experience in Rio informed her instruction in Houston
  • Human centered design
  • What problems Michelle’s students wanted to solve
  • Design thinking applied to a “Crappy” situation
  • Qualitative research is the foundation of human centered design
  • How to move from surveys to answers
  • Are you using improv in your classroom or school?
Michelle Lenzen Human Centered
Michelle Lenzen Design Thinking Applied

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